AI-Powered Ticket Triage with Multi-Model Classification & Knowledge Base

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How It Works This workflow automates enterprise ticket management by combining AI-powered classification with knowledge base retrieval. It receives support tickets via webhook, routes them through multiple AI models (OpenAI ChatGPT, NVIDIA's text classification APIs, and embeddings-based search) to determine optimal resolution strategies. The system generates contextual diagnostic logs, formats responses, updates ticket systems, notifies engineers when escalation is needed, and seamlessly integr