AI WhatsApp Support with Human Handoff using Gemini, Twilio, and Supabase RAG

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Quick Overview What it is: An n8n workflow that enables AI-first WhatsApp support with seamless human handoff. Why it’s unique: The AI agent answers queries using RAG (Supabase vector store + Gemini). If a human intervenes, the AI steps down. If there’s no human reply within 2 hours, the AI resumes. Channel constraints: Respects WhatsApp’s 24-hour customer care window and requires approved message templates for out-of-window messages. How It Works AI-first: Incoming WhatsApp messages are routed