Automate Customer Support with GPT-4o, Slack, and CRM Integration

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🧾 Short Description An AI-powered customer support workflow that automatically triages, summarizes, classifies, and routes tickets to the right Slack and CRM queues. It sends personalized auto-replies, logs results to Google Sheets, and uses a DLQ for failed cases. ⚙️ How It Works Trigger: Captures messages from email or form submissions. AI Triage: Summarizes and classifies issues, scores urgency, and suggests next steps. Routing: Directs to Slack or CRM queue based on type and priority.