Automate Telegram Support Handover from AI to Humans with GPT4 and Email Alerts

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How it Works This is a Telegram AI-to-Human Handover System that seamlessly transitions customer support conversations between an AI agent and human operators: AI-First Response: When users message the Telegram bot, an AI agent handles the conversation initially, using memory to maintain context across messages. Smart Handover Detection: The AI recognizes when users request human assistance and triggers a two-step confirmation process (user approval, then operator availability check). Topic-