Automated Customer Feedback Analysis & Response with Jotform, GPT-4.1 & Google Sheets

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AI-powered feedback analysis and response automation from Jotform to Google Sheets and Slack Who’s it for Businesses using Jotform to collect customer feedback who want to automate sentiment analysis, email responses, and internal reporting — especially eCommerce, support, or CX teams looking to scale without hiring more agents. How it works This workflow captures every new Jotform submission, extracts key fields, and uses OpenAI GPT-4.1 to classify sentiment and root cause. Negative fe