Automated Customer Feedback Triage with Gemini, Jotform, Google Sheets & Gmail Replies

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Who’s it for Teams that collect product feedback with Jotform and want automated triage: instant alerts for urgent issues, knowledge-based replies to questions, and a clean backlog for suggestions. How it works / What it does New Jotform submissions are classified by Feedback Type (comments, questions, suggestions) and analyzed for sentiment. Angry or negative messages trigger a Telegram alert to your support channel. Questions are answered automatically using an agent that consults your int