Classify & Process IT Requests with Jotform, Gemini AI and Google Workspace

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Who’s it for This workflow is perfect for IT departments, helpdesk teams, or internal service units that manage incoming support requests through Jotform. It automates ticket handling, classification, and response—saving time and ensuring consistent communication. How it works When a new IT service request is submitted through Jotform, this workflow automatically triggers in n8n. The submitted details (name, department, category, comments, etc.) are structured and analyzed using Google Gemini