Customer Feedback Automation with Sentiment Analysis using GPT-4.1, Jira & Slack

About

Customer Feedback Automation Workflow with Webhook, OpenAI, Jira & Slack This workflow collects customer feedback from a webhook, validates the incoming data, analyzes the sentiment using OpenAI and creates Jira tasks for negative or feature-request feedback. It also generates an automated weekly summary using OpenAI and delivers it to Slack. It helps teams stay informed, skip manual reviews and act quickly on customer issues. Quick Start – Implementation Steps Set up the Webhook URL in your