Customer Support Ticket System for SMEs with Google Sheets and Auto-Emails

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How it Works This workflow automates customer support for SMEs in five simple steps: Capture requests via a Webhook connected to a contact form. Extract the message to make processing easier. Check categories (e.g., refund-related requests) using an IF node. Save all tickets to a Google Sheet for tracking. Send an acknowledgment email back to the customer automatically. This setup ensures all customer inquiries are logged, categorized, and acknowledged without manual effort. Setup Steps Web