AI Customer Support Triage with Gmail, OpenAI, Airtable & Slack
AI Customer Support Triage with Gmail, OpenAI, Airtable & Slack How it Works This workflow monitors your Gmail support inbox every minute, automatically sending each unread email to OpenAI for intelligent analysis. The AI evaluates sentiment (Positive/Neutral/Negative/Critical), urgency level (Low/Medium/High/Critical), categorizes requests (Technical/Billing/Feature Request/Bug Report/General), extracts key issues, and generates professional response templates. The system calculates a priorit