How it works
How it works This workflow acts as an instant SDR that replies to new inbound leads across multiple channels in real time. It first captures and normalizes all incoming lead data into a unified structure. The workflow then evaluates IST working days and hours, generates a context-aware AI response, and routes the reply to the correct channel. Finally, it logs the full interaction, response status, and timing into Google Sheets. Step-by-step Step 1: Lead intake & normalization** Incomming Lead