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Route support tickets with SLA tracking, Slack alerts, and Gmail confirmations

Receive support tickets via webhook, categorize by priority, track SLA deadlines, notify your team on Slack, and send confirmation emails to customers.

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Receive support tickets via webhook, categorize by priority, track SLA deadlines, notify your team on Slack, and send confirmation emails to customers. WHAT IT DOES: Receives support tickets from email, forms, or external systems via webhook Normalizes data from multiple input formats automatically Validates required fields before processing Categorizes tickets by keywords into types (technical, billing, question, general) Assigns priority automatically with override for urgent keywords Detect

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Independent

Category

operations

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