Score churn risk and send retention emails with Google Sheets and Gmail

About

Who's it for This template is for gyms, fitness studios, and membership-based businesses that want to automatically detect at-risk members and act before they cancel. Ideal for operations teams and retention managers who want to replace manual follow-ups with a systematic, automated process. How it works The workflow fetches member records from Google Sheets and passes them through a JavaScript scoring engine that assigns each member a churn risk level: Critical, High, Medium, or Low. A Swit