Smart Customer Support System with GPT-4o, Gmail, Slack & Drive Knowledge Base'

About

The AI Support Agent combines Gmail, Slack, and Google Drive into a seamless support workflow powered by GPT-4o and Pinecone. 🧠 Email Monitoring – New support emails are pulled from Gmail every minute. 📤 Classification – AI categorizes emails (e.g., billing, support, spam, urgent). 📚 Knowledge-Based Replies – GPT-4o drafts personalized replies using your support documents synced from Google Drive and stored in Pinecone. 📩 Automatic Response – The agent replies to the customer in the same