Track Support Performance Metrics Across Zendesk & Freshdesk with Sheets, Slack & Gmail

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Description Automatically consolidate Zendesk and Freshdesk ticket data into a unified performance dashboard with KPI calculations, Google Sheets logging, real-time Slack alerts, and weekly Gmail email reports. Provides complete visibility into support operations, SLA compliance, and customer satisfaction across multiple platforms. 📊💬📧 What This Template Does Runs weekly on schedule to fetch tickets from both Zendesk and Freshdesk. ⏰ Merges ticket data into a standardized JSON structure with