Reduce MTTR with context-aware AI severity analysis and automated SLA enforcement
Reduce MTTR with context-aware AI severity analysis and automated SLA enforcement Know that feeling when a "low priority" ticket turns into a production fire? Or when your on-call rotation starts showing signs of serious burnout from alert overload? This workflow handles that problem. Two AI agents do the triage work—checking severity, validating against runbooks, triggering the right response. What This Workflow Does Incident comes in through webhook → two-agent analysis kicks off: Agent 1