Triage Slack and Gmail requests with an AI-powered intake layer

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This n8n template helps you turn inbound messages into a clean, deduped queue of actionable tickets. It includes Slack and Gmail as ready to use examples, but the key idea is the universal intake normalizer: you can plug in other sources later (forms, webhooks, chat tools, other inboxes) as long as you map them into the same normalized schema. Good to know This workflow sends message content to an LLM for classification. Keep sensitive data out of the prompt, and only process messages you are