How It Works
How It Works This workflow automates end-to-end concert ticket booking validation and fan experience management using two coordinated AI agents. It is designed for ticketing platforms, event operators, and venue operations teams that must prevent fraud, manage inventory accurately, and deliver seamless customer communication at scale. The workflow solves key challenges such as duplicate bookings, bot-driven purchases, payment failures, overbooking, and inconsistent refund handling. When a bookin