Zendesk Ticket Summarizer with Pinecone, OpenAI, and Slack

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Zendesk Ticket Summarizer with Pinecone, OpenAI, and Slack This workflow automates the process of summarizing recent Zendesk support tickets and sharing key insights in a Slack channel. It is ideal for support teams who want daily, AI-generated overviews of customer issues without manually reviewing each ticket. How it works Daily Trigger: The workflow runs every day at 10am. Fetch Tickets: It retrieves all Zendesk tickets created in the last 24 hours (optionally filtered by brand). Vector St