Zendesk: Visual Summarization, Sentiment Analysis, and Slack Integration

About

Analyze and Explore your ZenDesk Support Requests using AI-Powered Knowledge Graph This template helps you create an interactive InfraNodus knowledge graph for your ZenDesk tickets using any search criteria (e.g. after a certain date, specific status, sender, keyword) that will automatically be sent to a selected Slack channel. Here's an example of the InfraNodus graph that shows the main topics and gaps in ZenDesk support tickets: You can use the workflow to: Get an instant overview of the